Once an order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.

Please contact us if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.

Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.

At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return at https://calypsoco.com/pages/returns and placing a new order for the new item. Once your return is received at our warehouse and processed, you will receive a refund back to your original payment method.

We apologize that you received a damaged item. Please send a photo of the damaged product to info@calypsoco.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 90 day return window cannot be returned or refunded..

We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped.

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within 1 months of purchase. After 1 months from your order date, items are not considered faulty and are as a result of normal wear and tear.

If your item is faulty upon receipt, you may return it for a refund by logging into https://returns.skims.com. For international orders, please contact Customer Service.

No, at this time we do not ship internationally.

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• Track your orders and review past purchases
• Save your addresses for quicker check out
• Manage your account details, address book and email preferences

At Calypso, we are committed to the highest ethical standards and legal compliance in all aspects of our business and product supply chain. We only work with suppliers and vendors who we believe in and share our commitment to sustainability, accountability and transparency.

All of our warehouse and factory workers are ensured fair wages, safe environments and healthy working conditions.

For press inquiries please contact info@calypsoco.com

If you are interested in participating in the Calypso affiliate program, you can apply here.